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Terms of Service

Please read these terms carefully before using our LinkedIn optimization services

Last Updated: December 15, 2024

1. Agreement to Terms

By accessing and using the services provided by LinkedBoost ("we," "us," or "our"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms of Service, please do not use our services.

These Terms of Service constitute a legally binding agreement between you (whether personally or on behalf of an entity) and LinkedBoost concerning your access to and use of our LinkedIn profile optimization and content strategy services.

Important: By engaging our services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms of Service. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.

2. Service Description

2.1 LinkedIn Optimization Services

LinkedBoost provides professional LinkedIn profile optimization and content strategy services designed to enhance your professional presence on the LinkedIn platform. Our services include, but are not limited to:

  • Profile Analysis and Optimization: Comprehensive review and enhancement of your LinkedIn profile, including headline, summary, experience sections, and skills optimization
  • Content Strategy Development: Creation of personalized content strategies aligned with your professional goals and target audience
  • Consultation Services: One-on-one strategy sessions to discuss your LinkedIn objectives and provide expert guidance
  • Performance Monitoring: Ongoing analysis of profile performance and engagement metrics
  • Best Practices Training: Education on LinkedIn best practices, algorithm understanding, and engagement techniques

2.2 Service Limitations

While we strive to provide exceptional service, we want to be transparent about what our services do not include:

  • We do not guarantee specific results, follower counts, or engagement rates
  • We do not provide automated posting services or bot-based engagement
  • We do not violate LinkedIn's Terms of Service or use any prohibited practices
  • We do not guarantee job offers, business opportunities, or specific professional outcomes
  • We are not responsible for changes to LinkedIn's platform, algorithm, or policies

3. User Responsibilities

3.1 Account Access and Security

When you engage our services, you agree to:

  1. Provide Accurate Information: Supply truthful, accurate, and complete information about yourself and your professional background
  2. Maintain Account Security: Keep your LinkedIn account credentials secure and not share them with unauthorized parties
  3. Grant Necessary Access: Provide us with the necessary access or information required to deliver our services effectively
  4. Comply with LinkedIn's Terms: Ensure that all content and activities on your LinkedIn profile comply with LinkedIn's User Agreement and Professional Community Policies
  5. Timely Communication: Respond to our requests for information or feedback within reasonable timeframes

3.2 Content Ownership and Approval

You retain full ownership of all content on your LinkedIn profile. However, you grant us permission to:

  • Review and analyze your existing profile content
  • Create and suggest optimized content for your approval
  • Implement approved changes to your profile
  • Use anonymized data from your profile for service improvement purposes

Your Approval is Required

We will never publish content to your LinkedIn profile without your explicit approval. All suggested changes, content updates, and strategy recommendations will be presented to you for review and authorization before implementation.

4. Payment Terms

4.1 Service Fees

Our services are provided on a fee-for-service basis. Specific pricing is outlined in your service agreement or on our pricing page. Payment terms include:

  • Consultation Fees: One-time fees for initial consultation and strategy sessions
  • Service Packages: Fixed-price packages for comprehensive profile optimization
  • Ongoing Support: Monthly or quarterly retainer fees for continued strategy and support
  • Custom Projects: Project-based pricing for specialized services

4.2 Payment Processing

All payments are processed securely through our designated payment processors. By providing payment information, you authorize us to charge the agreed-upon fees to your selected payment method.

4.3 Refund Policy

Our refund policy is as follows:

  • Consultation Services: Refunds available within 24 hours of booking if consultation has not yet occurred
  • Service Packages: Partial refunds available for unused services within 14 days of purchase, minus any work already completed
  • Ongoing Support: Monthly subscriptions can be cancelled at any time, with no refund for the current billing period
  • Completed Work: No refunds are provided for services that have been fully delivered and approved by you

Satisfaction Guarantee: If you are not satisfied with our initial consultation or strategy session, please contact us within 48 hours. We will work with you to address your concerns or provide a full refund.

5. Intellectual Property Rights

5.1 Your Content

You retain all rights to your personal information, professional history, and any content you provide to us. By using our services, you grant us a limited, non-exclusive license to use this information solely for the purpose of delivering our services to you.

5.2 Our Materials

All materials, methodologies, templates, strategies, and proprietary processes developed by LinkedBoost remain our intellectual property. This includes:

  • Optimization frameworks and methodologies
  • Content strategy templates and guidelines
  • Analysis tools and reporting formats
  • Training materials and educational content
  • Brand assets, logos, and marketing materials

You may not reproduce, distribute, or create derivative works from our proprietary materials without explicit written permission.

5.3 Co-Created Content

Content that we create specifically for your LinkedIn profile (headlines, summaries, posts, etc.) becomes your property upon payment and approval. However, we retain the right to use anonymized versions of strategies and approaches for future client work and case studies.

6. Confidentiality and Privacy

6.1 Confidential Information

We understand that you may share sensitive professional information with us during the course of our engagement. We commit to:

  • Maintain strict confidentiality of all personal and professional information you share
  • Use your information only for the purpose of delivering our services
  • Implement appropriate security measures to protect your data
  • Not disclose your information to third parties without your consent, except as required by law

6.2 Data Protection

We comply with applicable data protection regulations, including GDPR where applicable. For detailed information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

6.3 Case Studies and Testimonials

We may wish to use your success story as a case study or testimonial. We will always:

  • Request your explicit written permission before using your name or profile information
  • Allow you to review and approve any content before publication
  • Respect your decision if you prefer to remain anonymous or decline participation
  • Remove your information from our marketing materials upon request

7. Service Delivery and Timeline

7.1 Estimated Timelines

We provide estimated timelines for service delivery based on the scope of work agreed upon. Typical timelines include:

Service Type Estimated Timeline
Initial Consultation 1-2 business days from booking
Profile Analysis 3-5 business days
Complete Profile Optimization 7-14 business days
Content Strategy Development 5-10 business days
Ongoing Support Response 24-48 hours

7.2 Delays and Extensions

Timelines may be extended due to:

  • Delayed responses or information from you
  • Scope changes or additional requests
  • Technical issues with LinkedIn's platform
  • Force majeure events beyond our reasonable control

We will communicate any anticipated delays promptly and work with you to establish revised timelines.

8. Limitation of Liability

8.1 Service Outcomes

While we employ best practices and proven strategies, we cannot guarantee specific outcomes from our services. LinkedIn profile performance depends on numerous factors beyond our control, including:

  • LinkedIn's algorithm changes and platform updates
  • Your industry, location, and target audience
  • Your level of engagement and activity on the platform
  • Market conditions and competitive landscape
  • Quality and consistency of your ongoing content

8.2 Liability Cap

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount you paid us for services in the six months preceding the claim.

8.3 Exclusion of Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Lost profits or business opportunities
  • Loss of data or information
  • Damage to reputation
  • Cost of substitute services
  • Any other indirect or consequential losses

LinkedIn Platform Changes

We are not responsible for any negative impacts resulting from changes to LinkedIn's platform, policies, or algorithms. We will make reasonable efforts to adapt our strategies to platform changes, but cannot guarantee continuity of results.

9. Termination

9.1 Termination by You

You may terminate our services at any time by providing written notice. Upon termination:

  • You will be responsible for payment of all services rendered up to the termination date
  • We will provide you with all completed work and materials
  • Ongoing support services will cease at the end of the current billing period
  • Refunds, if applicable, will be processed according to our refund policy

9.2 Termination by Us

We reserve the right to terminate our services if:

  • You violate these Terms of Service
  • You fail to make required payments
  • You engage in abusive or inappropriate behavior toward our team
  • You request services that violate LinkedIn's Terms of Service
  • We determine that we cannot effectively serve your needs

In the event of termination by us, we will provide reasonable notice and refund any prepaid fees for services not yet delivered.

10. Warranties and Disclaimers

10.1 Our Warranties

We warrant that:

  • Our services will be performed with reasonable skill and care
  • We will comply with applicable laws and regulations
  • We will not knowingly violate LinkedIn's Terms of Service
  • We will maintain appropriate professional standards

10.2 Disclaimers

Except as expressly stated in these terms, our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties regarding specific results or outcomes
  • Warranties of uninterrupted or error-free service
  • Warranties regarding third-party platforms or services

11. Indemnification

You agree to indemnify, defend, and hold harmless LinkedBoost, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your violation of these Terms of Service
  • Your violation of any third-party rights, including LinkedIn's Terms of Service
  • Any content you provide that infringes on intellectual property rights
  • Your use of our services in a manner not authorized by these terms
  • Any false or misleading information you provide

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute or concern, we encourage you to contact us first at info@linkedboost.lat. We are committed to resolving issues amicably and will make good-faith efforts to address your concerns.

12.2 Mediation

If informal resolution is unsuccessful, both parties agree to attempt to resolve the dispute through mediation before pursuing other legal remedies.

12.3 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law provisions.

12.4 Jurisdiction

Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Tallinn, Estonia, and both parties consent to the jurisdiction of such courts.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify active clients via email of material changes
  • Provide a reasonable notice period before changes take effect
  • Post the updated terms on our website

Your continued use of our services after changes to these terms constitutes acceptance of the modified terms. If you do not agree to the modified terms, you should discontinue use of our services.

14. General Provisions

14.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and LinkedBoost regarding our services.

14.2 Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign these terms without restriction.

14.5 Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

LinkedBoost - Markus Riva

Pärnu mnt 143, Tallinn, 10148, 🇪🇪

Email: info@linkedboost.lat

Phone: +372 601 1234

We strive to respond to all inquiries within 1-2 business days. For urgent matters, please indicate "URGENT" in your email subject line.

16. Acknowledgment

By using our services, you acknowledge that:

  • You have read and understood these Terms of Service in their entirety
  • You agree to be bound by these terms and all applicable laws and regulations
  • You are at least 18 years of age or have parental/guardian consent
  • You have the authority to enter into this agreement
  • You understand that LinkedIn is a third-party platform not affiliated with LinkedBoost
  • You accept the limitations and disclaimers outlined in these terms

Professional Service Agreement