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Privacy Policy

Last Updated: December 15, 2024

At LinkedBoost, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our personal LinkedIn optimization service, including profile enhancement and content strategy consultation.

Important: By using our services, you consent to the data practices described in this policy. Please read this document carefully to understand how we handle your information.

1. Information We Collect

1.1 Personal Information

When you engage with our LinkedIn optimization service, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and business address
  • Professional Information: LinkedIn profile URL, current job title, work history, education, skills, and professional achievements
  • Account Credentials: Login information for our service platform (we never request your LinkedIn password)
  • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
  • Communication Data: Content of emails, messages, and consultation notes exchanged during our service delivery

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website or use our services:

  • Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
  • Device Information: IP address, browser type, operating system, device identifiers, and screen resolution
  • Cookies and Tracking Technologies: Session cookies, preference cookies, and analytics cookies to improve user experience
  • Log Data: Server logs including access times, error messages, and system activity

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Publicly available LinkedIn profile information that you have chosen to make public
  • Analytics providers who help us understand website traffic and user behavior
  • Payment processors who confirm transaction completion
  • Marketing partners who assist with promotional campaigns (only with your consent)

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

  • Analyzing your current LinkedIn profile and developing personalized optimization strategies
  • Creating customized content strategy recommendations tailored to your professional goals
  • Providing consultation services and strategic guidance for LinkedIn profile enhancement
  • Delivering reports, recommendations, and actionable insights to improve your LinkedIn presence
  • Communicating with you about service progress, updates, and deliverables

2.2 Business Operations

  • Processing payments and managing billing for our services
  • Maintaining and improving our service platform and website functionality
  • Responding to customer inquiries, support requests, and feedback
  • Conducting internal research and analytics to enhance service quality
  • Preventing fraud, unauthorized access, and security breaches

2.3 Marketing and Communication

  • Sending service updates, newsletters, and promotional materials (with your consent)
  • Informing you about new features, services, and special offers
  • Conducting surveys and gathering feedback to improve our offerings
  • Personalizing your experience based on your preferences and interests

2.4 Legal Compliance

  • Complying with applicable laws, regulations, and legal processes
  • Enforcing our terms of service and protecting our legal rights
  • Investigating and preventing fraudulent or illegal activities
  • Responding to lawful requests from public authorities and law enforcement

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We engage trusted third-party service providers who assist us in operating our business and delivering services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data:

  • Cloud Hosting Providers: For secure data storage and platform infrastructure
  • Payment Processors: For secure payment processing and transaction management
  • Email Service Providers: For sending service communications and newsletters
  • Analytics Providers: For website analytics and performance monitoring
  • Customer Support Tools: For managing customer inquiries and support tickets

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.

3.3 Legal Requirements

We may disclose your information when required by law or in response to:

  • Valid legal processes such as subpoenas, court orders, or search warrants
  • Requests from government authorities or law enforcement agencies
  • Situations involving potential threats to public safety or security
  • Protection of our rights, property, or safety, or that of our users

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when you authorize us to share success stories or testimonials.

4. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

4.1 Technical Safeguards

  • Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
  • Secure Storage: Personal information is stored on secure servers with restricted access and regular security audits
  • Access Controls: Multi-factor authentication and role-based access controls limit data access to authorized personnel only
  • Regular Updates: We maintain up-to-date security patches and software updates to protect against vulnerabilities
  • Monitoring: Continuous monitoring systems detect and respond to potential security threats

4.2 Organizational Safeguards

  • Employee training on data protection and privacy best practices
  • Confidentiality agreements with all staff members and contractors
  • Regular security assessments and penetration testing
  • Incident response procedures for potential data breaches
  • Data minimization practices to collect only necessary information

4.3 Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws and regulations. We will provide information about the nature of the breach, the data affected, and steps we are taking to address the situation.

Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.1 Retention Periods

Data Type Retention Period Reason
Account Information Duration of active service + 3 years Service delivery and legal compliance
Consultation Records 5 years after service completion Quality assurance and dispute resolution
Payment Information 7 years Tax and accounting requirements
Marketing Communications Until consent is withdrawn Ongoing marketing activities
Website Analytics 26 months Performance analysis and improvement
Support Tickets 3 years after resolution Customer service quality and training

5.2 Data Deletion

When personal information is no longer needed, we securely delete or anonymize it using industry-standard methods. You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Portability: Receive your data in a structured, commonly used, and machine-readable format
  • Right to Information: Understand how your data is being processed and for what purposes

6.2 Correction and Deletion

  • Right to Rectification: Request correction of inaccurate or incomplete personal information
  • Right to Erasure: Request deletion of your personal information (subject to legal obligations)
  • Right to Restriction: Request limitation of processing in certain circumstances

6.3 Consent and Objection

  • Right to Withdraw Consent: Withdraw consent for data processing at any time
  • Right to Object: Object to processing of your personal information for direct marketing purposes
  • Right to Opt-Out: Unsubscribe from marketing communications at any time

6.4 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days and may require verification of your identity to protect your information.

EU/EEA Residents: If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and gather information about usage patterns.

7.1 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and cannot be disabled (e.g., session management, security)
  • Performance Cookies: Collect anonymous information about how visitors use our website to improve performance
  • Functionality Cookies: Remember your preferences and settings to provide enhanced features
  • Marketing Cookies: Track your browsing activity to deliver relevant advertisements (with your consent)

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies stored on your device
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies (note: this may affect website functionality)
  • Delete all cookies when you close your browser

7.3 Third-Party Analytics

We use third-party analytics services to understand website usage and improve our services. These services may use cookies and similar technologies to collect information about your interactions with our website. You can opt out of these analytics services through their respective opt-out mechanisms.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

8.1 Data Transfer Safeguards

When we transfer personal information internationally, we implement appropriate safeguards to ensure your data remains protected:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding Corporate Rules for transfers within our organization
  • Certification under recognized privacy frameworks

8.2 EU-U.S. and Swiss-U.S. Privacy Shield

For transfers from the EU and Switzerland to the United States, we comply with applicable data protection frameworks and implement additional safeguards as required by law.

9. Children's Privacy

Our services are designed for professional adults and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our records. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website and communications may contain links to third-party websites, services, or resources that are not operated by us. This Privacy Policy does not apply to those third-party sites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. Clicking on third-party links is at your own risk.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if the changes are material and affect your rights
  • Post a notice on our website highlighting the changes
  • Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

LinkedBoost Privacy Team

Company: Markus Riva

Address: Pärnu mnt 143, Tallinn, 10148, 🇪🇪

Email: info@linkedboost.lat

Phone: +372 601 1234

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days. For urgent matters related to data security or privacy breaches, please mark your communication as "Urgent - Privacy Matter" for expedited handling.

13. Additional Information for Specific Jurisdictions

13.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us using the information provided above. We will verify your identity before processing your request.

13.2 European Union Residents (GDPR)

If you are located in the EU, we process your personal information based on the following legal grounds:

  • Contractual Necessity: Processing necessary to perform our services
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Legal Obligation: Processing required to comply with legal requirements
  • Consent: Processing based on your explicit consent (which you can withdraw at any time)

You have the right to lodge a complaint with your local supervisory authority if you believe we have violated your data protection rights.

13.3 Other Jurisdictions

We comply with applicable data protection laws in all jurisdictions where we operate. If you have specific questions about how local laws apply to your personal information, please contact us.

Your Privacy Matters: At LinkedBoost, we are dedicated to maintaining the highest standards of data protection and privacy. We continuously review and update our practices to ensure your information remains secure and your rights are respected. Thank you for trusting us with your professional development journey.